Privacy Policy

NW Metal Sections Ltd ("we", "us") of Units 1–3, Glebe Park, Skelmersdale, WN8 9JP is the data controller for personal information collected through this website and our customer portal. We process personal data in line with UK GDPR and the Data Protection Act 2018.

What we collect

• Enquiry details you send us: name, email, phone number, company and message.
• Customer portal accounts: name, business email, sign-in and two-factor records, orders and account activity.
• Basic technical information needed to run the site securely, such as IP address and browser type.

How we use it

• To answer enquiries and provide quotes (legitimate interests / steps before a contract).
• To process orders, deliveries, invoices and account administration (contract).
• To keep our systems secure and meet legal and accounting obligations (legal obligation).

Cookies

This website only uses cookies and similar storage that are strictly necessary, such as keeping portal users signed in. We do not use advertising or tracking cookies. If this changes we will ask for your consent first.

Sharing

We do not sell personal data. We share it only with trusted service providers who host our systems, deliver email or deliver goods, and with other companies in the Indutrade group where needed to run our business.

How long we keep it

Enquiries are kept for up to two years. Customer and order records are kept for as long as accounting and tax law requires, normally six years after the end of the financial year.

Your rights

You can ask to see, correct or delete your information, object to or restrict its use, or ask for a copy. Email info@nwmetalsections.co.uk or call 01744 886980. You can also complain to the Information Commissioner's Office at ico.org.uk.